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Baxter Amia - Recent Chronic Cassette Failures

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  • Baxter Amia - Recent Chronic Cassette Failures

    I've been on home dialysis since Jan 2021 (16 months now). Everything has been going well until Jan 2022. Since Jan 1, 2022 I have gotten 13 cassette failures; four during the initial cassette test and nine during the priming cycle.

    Baxter Tech support insists it's my setup but I'm not buying this as nothing in the way of my setup has changed since I started PD. It's not so much the frustration in having to break down and setup the machine again but the waste of solutions; I've been caught short for the past few months.

    The last cassette failure actually had solution dripping out from the bottom of the cycler door.

    Does Baxter have a number other than 800 tech support that I can call?
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  • #2
    I googled the company and found this number 224-948-1840 Im not sure if you'll get any further but I hope it helps

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    • #3
      You and I both agree. This article is really motivating. I like your article, and everything you provide with us is up to date and quite educational. I want to save this website so I can come back and tell you how well you did your work. fnf

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