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Weight Information Gone

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  • Weight Information Gone

    Until recently the pre and post kg weights were in the lab section of the health portal. Now it is gone. I relied on that to track how I was doing. Where did it go?

  • #2
    We can look into why you are not seeing the weights in the DaVita Health Portal. Go to the main DaVita.com page and look for the blue Help Center button on the right side of the page/ Click it open then scroll down to the orange box at the bottom to open the Contact for. Fill it out with your issue and information and we will take a look.

    One note--when a person changes from in-center hemodialysis to home dialysis the weight module will go away. The reason is that data comes from the dialysis center and would no longer be unavailable in the Health Portal.
    Thanks,
    RDSara

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