REMINDER: DaVita Forums changes are coming your way soon

[rnbsnspellman]

Hi I am visiting DaVita online community for the first time are there any favorite go to for DaVita nurses and can you point me to them thanks a bunch!

[jdav11089]

I'm still trying to find out why not all of my labs are posted in the portal. Almost as if DAVITA trying to hide something? Tired of begging to have this done!

[algonawa]

My dietitian only comes around every two or three months with lab results. I depend on the health portal to do my part on watching my diet. Any idea when it will be back on line?

[junkxstuff2]

No email notification. Latest results were posted 05/07/2015.

Well, they drew blood yesterday and sent it off to the Florida lab.
It is time to see if the email notification problem (for my account) has been fixed or not.
I have great anticipation and hope that the developers have worked their magic and all will be right with the universe today or tomorrow.
What are the odds? Fingers crossed!!

"I am still not receiving email notifications when actual Lab Results are updated/added via the Florida lab.
What is the word from the powers to be (Help Desk Support / Customer Service folks / Developers / etc.) about fixing this Lab Results email notification problem? "

[junkxstuff2]

Well, they drew blood yesterday and sent it off to the Florida lab.
It is time to see if the email notification problem (for my account) has been fixed or not.
I have great anticipation and hope that the developers have worked their magic and all will be right with the universe today or tomorrow.
What are the odds? Fingers crossed!!

"I am still not receiving email notifications when actual Lab Results are updated/added via the Florida lab.
What is the word from the powers to be (Help Desk Support / Customer Service folks / Developers / etc.) about fixing this Lab Results email notification problem? "

[junkxstuff2]

I am subscribed to this thread and I have setup and I am now getting email notifications when new posts are added.
I am still not receiving email notifications when Lab Results are updated/added. See Lab Results thread.

So what changes are being planned and coming?
I see the previous 2 posts above are almost 2 years apart (07-17-2012, 07:31 AM then 04-24-2014, 08:56 AM).
I never was good at calendar math.
I also want to add a post to see if I get notified via email.
I am still not being notified of my Lab Results via an email.
The developers are looking into it, so I am told.
PS: Flags are set, but there has to be something somewhere that is not set.

[junkxstuff2]

So what changes are being planned and coming?
I see the previous 2 posts above are almost 2 years apart (07-17-2012, 07:31 AM then 04-24-2014, 08:56 AM).
I never was good at calendar math.
I also want to add a post to see if I get notified via email.
I am still not being notified of my Lab Results via an email.
The developers are looking into it, so I am told.
PS: Flags are set, but there has to be something somewhere that is not set.

[wanda1gr]

I love the Davita website! When I was getting ready for dialysiS, the site provided so much information to take away my fears. I check the website everyday for new information. Now that I am on dialysis I LOVE DAVITA! Between the wonderful staff and website, I am very greatful for all I've learned about maintaining the best QUALITY OF LIFE FOR ME.

[mteran]

Hello DevonTexas,

I'm curious to know if you ever received the message I sent you (referenced in a later post). Please let me know.

Thank you,
Melissa

Sorry guys. You still don't have it together yet. The site is confusing and disorganized. You've got far too many forum categories. It needs to be cleared and archived and simplified. It's almost impossible to figure out what the latest topic is. I find myself responding to a posting from a year or two ago. If you'd like to correspond about this, you have my email address. I would be happy to spend a few hours working on this to improve it.

Devon

[IHaveFaith]

When I posted to the other thread this morning about the image (more to post for you there later!), I did not have to log in. So if the fix you state was made then it must have been performed after I posted without logging in in the other thread. (*Sigh*)..... I really hope it's fixed. We shall see!

Hi Marina,

Circling back on this...

We believe this issue has been resolved and cannot currently recreate any instances of being able to post things without signing in. If for some reason you have a different experience please do let me know.

Thanks for your involvement and for your continued patience as we work through the kinks!

Melissa

[mteran]

Hi Marina,

Circling back on this...

We believe this issue has been resolved and cannot currently recreate any instances of being able to post things without signing in. If for some reason you have a different experience please do let me know.

Thanks for your involvement and for your continued patience as we work through the kinks!

Melissa

[mteran]

Thanks, Marina. A fix is in process for this as we speak. It should be resolved very soon...at the earliest by Wednesday of this week and at the latest by Monday of next. Will let you know. Thanks!

[Marina]

I just posted without signing in as well.

[mteran]

Hi again!

Thanks so much for reporting these issues. I really appreciate the detail. You should not be able to post anything if you're logged out and we've been seeing some kookiness (for lack of a better term) with this lately. We are researching this now and as soon as it's resolved I'll let you know.

Melissa

[IHaveFaith]

Hi again Melissa!

I am assuming that your response was in regard to my first statement and not my second one, which should probably be looked into in the near future... rather than the distant future... as I'm thinking this could be an issue that might become problematic... If I can post to the forums without logging in, I suspect I may not be the only one...

What do you think, Melissa?

An update to this post:

I logged out last night after posting one of my responses to you and then when I arrive here this morning I see that I am still logged in (), yet I know I am not because I cannot see my avatar in the upper right-hand corner of my browser window like when I am REALLY logged in. I am POSITIVE that I logged out last night because this forum is really buggy now so I pay attention to what I am doing.

Although there are some things that I can easily do when logged in (even though I'm really not!), such as randomly post to the forum, wind up on secure pages, get security token warnings, view pages that should only be seen if truly logged in, etc. There are things this forum won't allow me to do when I am logged in (even though I'm really not!)

Just for grins, I checked on Explorer, which I do not use unless I am troubleshooting web site related issues with broken code as Explorer will allow non-compliant code and return pages that Firefox will not!

Anyway, the end result was that I appeared to be online as well, which I wouldn't expect to see at all since I have not ever used Explorer to visit this forum before, I have cookies turned off, no history from this site, nothing....

Hi IHaveFaith,

Thanks for your feedback. We'll keep this in mind for future product launches/changes within the forums. I was out on vacation for the Fourth of July and am back now and getting caught up on all of the great bug catching and trouble shooting you have been doing in conjunction with Brandon and others. Brandon is actually out today and tomorrow so if there's anything you need I'm here to help.

Also, I saw some messages about Cicero and Brandon responded that he was contacting the facility to discuss with the FA there. FYI, I also contacted the facility back in April and asked them to inform the family per your request.

Thanks.
Melissa