I have been accessing the Davita website at home and at times while I am at the Davita Dialysis center. Most of the time I have no problems with the navigation of the site. The main problem I have is when I try to go to the DHP to log in, it always asks for an answer to a security question and the last 4 digits of your social. Even though I know all of the answers I have in there, it always says for the first two attempts that it does not match. Only the third security question and SS number works.
I cannot even find a way to view or change my questions or answers.
Does anyone have any help for me where to find my security questions and answers before I attempt to call them in person and reset everything....Again? Thnx in advance.