PLEASE help me get to my labs! - Welcome to the myDaVita Kidney Disease and Dialysis Forums

Announcement

Announcement Module
Collapse
No announcement yet.

PLEASE help me get to my labs!

Page Title Module
Collapse
X
Conversation Detail Module
Collapse
  • Filter
  • Time
  • Show
Clear All
new posts

  • PLEASE help me get to my labs!

    This evil, wicked web site says that I can access my lab results. So I follow all the steps, I have set up my account. I am a Davita patient. I log on to the site. I go to My Davita. I opt for the Health Portal. I'm told what wonderful things await me there as soon as I.,......SIGN UP. Okay, thought I was signed up. I'll try again. I enter all the info, get to the end. Hit submit. And I'm told I'm already signed up and that I need to log in. I ALREADY AM LOGGED IN and there is no other place to do so.

    How do I get out of the insane loop?

  • #2
    I agree. This website is so annoying. I just want to get to my lab results. I used to login and see a link for lab results in the upper right hand corner. I have spent 15 minutes on this site and still can't find it. Ahhhhhh! I give up.

    Comment


    • #3
      It is under tools at the very top.

      Comment


      • #4
        I can not access my labs....and don't see "tools" anywhere..
        CAPD (continuous ambulatory peritoneal dialysis)
        since 7/13/07 with 4 exchanges a day
        kidney function improved after 2 years
        presently at 2 exchanges a day :-)
        diabetic, not on insulin

        Comment


        • #5
          That happens if you have your screen on more than 100%. God next to the star on top where there is a gear looking thing. Click and get it to 100% where it says zoom/

          Comment


          • #6
            Still cannot find labs. Tried the "tools", there is no "star", Very frustrating, will not use this site again as it is useless! Will complain to social workers.

            Comment


            • #7
              Hello tracyann,

              I'm sorry you are still having issues. I would like to help you. I will send you a private myDaVita.com message so we can connect directly.

              Thank you.
              Melissa

              Comment


              • #8
                I am low in calcim what foods are high in this

                Comment


                • #9
                  Trying to access my lab results several times now. I've read all the discussion threads. Doesn't seem to be under Tools, no star, and I'm at 100%. I go to the healthportal page and I keep being asked to sign up. Over and over again. I've done so at least three times. I just bounce back to the mydavita login page. What's up??? Why can't I just be sent to a login page? Others seem to have found it. Arghhh!

                  Comment


                  • #10
                    Hello kaylamc13,

                    I'm sorry you are having trouble accessing your lab results. I will send you a private message to help troubleshoot.

                    Thank you.
                    Melissa

                    Comment


                    • #11
                      What browser are you using? If it's Internet Explorer stop using it immediately. Try another browser, like Firefox or Chrome.

                      Jon.

                      Comment

                      Back to Top
                      Working...
                      X