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  • Diet Helper- Issue with Creating new Recipes

    For the last 3 days I have not been able to create a recipe using any of "My Food Creations." I have no trouble seeing other foods when trying to add a new ingredient to a recipe, but none of my food creations come up in the list. Is anyone else having this issue or know of a solution for this problem?

  • #2
    Hi William,
    We had an issue last week after doing some backend updates. If you are still having this problem please contact me--I sent a message to your myDaVita message box.
    Thank you,
    RD Sara

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    • #3
      where is it that I can put in one of my recipes to find out the sodium etc for it. Right now I am on a low sodium diet to reduce my numbers and have chosen to try to eat 1,000 per day. I was told to cut way back on the sodium and nothing tastes good without salt. So I thought maybe i could enter some of my favorite things to see what the sodium and other nutritional numbers were. normal foods I like. so I hope you can tell me where to find out those things so I can go through my cookbooks and do this. I am at stage 3 and trying to keep from having to go on dialysis by reducing my numbers and also on coumadin so sometimes the things I can eat for one thing fights what I can't eat with the other.

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      • #4
        We have a tool called DaVita Diet Helper that includes a feature called My Creations. You can add your own recipes or meals and instantly view the nutrients. www.davita.com/diet-helper/

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        • #5
          Hi Sara
          This is William Fairchild's spouse who uses his Diet Helper regularly, but suddenly I can't access his account at all. It happened after trying to change his password. At first I couldn't sign back in and got a message that the password didn't match, so I signed out to start over and now it says his user name doesn't exist. His sign in is william.fairchild@nlcchurch.com. We didn't get any reply at all using the "contact us" link. You got everything going again last time Sara, so I'm hoping you can help again. Thanks!

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          • #6
            Hi Marianne,
            Thanks for reaching out. I sent you an email with my contact information. I will help with getting this issue resolved.
            Thanks,
            Sara

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