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Question for the IT guys? Regarding Diet Helper

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  • Question for the IT guys? Regarding Diet Helper

    Hi there. I have used the Davita Diet Helper a lot and I am trying to get back to doing it diligently again after not doing it for awhile. However when I go back a day or two to add my foods and hit Plan, it now automatically becomes Track so there is no record of what I am eating etc. Is it me or have you changed things? It really drives me crazy that if you hit Track, there is no record for the Dr. And isn't that what the point is? To share with our Dr.'s so they can help us make adjustments?

    Ok I was able to find the list of what I ate but not the nutritional data and when I hit print it goes to the one recipe I used from the Diet Helper for that day and that is all it prints

    In researching further, I took out the first recipe and put in a second one. It wanted to just print the second recipe. When I took out all Diet Helper recipes, all it printed was Diet helper Recipes at the top and the date, Nothing else.
    Last edited by irishlass; 07-14-2017, 01:41 PM.

  • #2
    Hello. I posted this question a week ago and have not had any response. Am I the idiot? Am I doing something wrong that I can't seem to print out the nutritional information for the week to be able to give to my doctor? I would surely appreciate a response. Thank you.

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    • #3
      On the main diet helper page, on the bottom left right above Help is Tracker Food Report. That shows all the foods you ate (tracked) during a time period. Is that what your're looking for?

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      • #4
        Hi Irishlass, I can help answer some of your questions, and will need more info about the printing issues. Check your message box for a friend request and private message from me.
        RD Sara

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        • #5
          How do you start a new post? I have several questions for IT. Thanks.

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          • #6
            Hi, thank you for your question! You can start a new post by selecting the forum and sub-forum you'd like to post in, and then clicking the "+ New Topic" button at the top left. However, if you have questions for IT or need support with your account, the best way to contact them is by using this form: https://goo.gl/YhnTbm. I hope this helps!

            Best,
            Libby

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            • #7
              I want to post to this forum by including some of my comments from my very first post. I hope this works!
              My first post was titled "Diabetics need your help".
              • I am a new member! I am also diabetic. I am very impressed with the robustness of the site.
                But I am finding the Diet Helper Recipe Finder very frustrating since it does not contain a column showing Carbohydrates, but only Proteins, Sodium, Potassium, and Phosphorus.
                The data is there in the individual recipes but not in the high level Diet search pages.
                This would make the diet searching pages actually helpful, rather frustrating!
                Please consider a version update ... very soon!


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              • RDSara replied

                Yesterday, 09:27 PM

                This is not something that could be done in a short time. Most enhancements are planned a year in advance--and then must be covered by $ and capacity.


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              • DouglasSny replied

                Yesterday, 06:18 AM

                Thanks! so what is the process for vetting and prioritizing requirements. My interest is obviously what I have requested, but I think there is a good case based on the number of diabetics who suffer from kidney disease. How long is the queue!


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              • RDSara replied

                08-28-2017, 11:38 PM

                Currently their is no way to search the meals or recipes by the carbohydrate content. We can add this to the list to consider for future Diet Helper enhancements.


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              • DouglasSny replied

                08-28-2017, 10:55 PM

                Yes that is correct, but only if you query the actual food rather than the whole recipe.

                There are up to 1200 recipes. I would like to see a list of recipes based on the amount of carbohydrate in sequence. That way I could easily chose a recipe and know its carb content. I manage my meals by setting a fixed number of carbs per meal which is the same for every meal. Without the function I described in my previous post I cannot select a recipe by it's carb content and sequence but only by it's alphabetical sequence. So then I have no way to chose a particular recipe based on my target meal carbs.

                Do you have a better way?
                (by the way on the DaVita website are there Forum managers who can help with programming requirements?)



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              • #8
                How do o change my goal settings in the tracker?

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                • #9
                  Go to the Diet Helper Dashboard and click on "Edit Meal Plan Settings" located above the daily goals nutrient box. Once this page opens you can change the potassium and protein settings.

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                  • #10
                    My question is regarding importing the recipes and nutrition information from the downloadable cookbooks into the Diet planner and tracker. I've found several recipes in the cookbooks however they're not listed in the planner/tracker program. I've added them myself by entering each individual item and saving as a meal but it doesn't show nutritional values. Is there a way of doing this that I haven't yet discovered? If not, will you be working on a fix for this? I would greatly appreciate any information you may have. Thanks.

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                    • #11
                      Twice a year we load any new recipes from DaVita.com into Diet Helper so eventually the newest recipes will be in the DH Recipe Search. In the meantime if you want to add them by recreating the recipe it's best to use the My Creations New Recipe feature. You cannot give it the exact same name--I suggest adding your name or initials after it so you know which one you added vs.' the original DaVita recipe. Once you add a recipe in the My Creations it will show up in the database when you do a search on the Planner & Tracker page (Add Item). The items you add are only visible to you--they are not shared with all users as some programs do.

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                      • #12
                        Thank you. I'll try that. I appreciate your help.

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